Money Matters



Refund Policy

Shipping Policy

New Products

LUS Healthy Scalp Serum

The LUS Dryer & Diffuser

LUS Elixir Oil

LUS Hair Perfume

Sezzle FAQ

What is Sezzle?

How Does Sezzle Work?

Account Information

Subscribe & Save FAQs

Getting Started

Managing Subscription



LUS Rewards FAQ

What is the LUS Rewards Program?

How do I join the LUS Rewards Program?

How do I earn points?

How do I redeem points?

How do I check my balance?

Can I get points for referring my friends to LUS Brands?

Do points expire?

What happens to my points if I return items?

I earned points but they aren’t showing up, why?

How do I move up to the next tier?

I canceled an order that I purchased with my points and the points have not reappeared in my LUS Rewards account, why?

For Infinity subscriptions:

For customers shopping in $CAD

Is there a maximum number of points I can use for redemption?

Didn’t find what you were looking for? Contact Us