Privacy Policy

Privacy Policy

This policy is effective as of April 4, 2025. (Updates every 12 months)

This Privacy Policy applies to the information and data that LUS (Love Ur Self), info@lusbrands.ca, 10-2900 Argentia Rd, Mississauga, ON L5N 7X9, Canada, collects when you use our website or our products and services.  

Summary

This policy applies to

  • Visitors to our website
  • Customers
  • Users of our products and services

The purpose of this Privacy Policy is to let you know how we collect, use, store, share, retain, transfer and process your Personal Information.  This policy also describes your choices and rights with respect to your Personal Information and how to exercise those rights. “Personal Information” is any information relating to an identified or identifiable individual.  

We may amend this policy from time to time. We encourage you to review this policy periodically, as changes will be posted on this page. If we make any material changes to this policy we will provide a prominent notice. If you do not agree with this policy, you should not use our website, products or services.

 

This Policy covers:

  • What personal information we collect
  • How we collect information
  • How we use your information
  • The legal basis for collecting and processing information
  • How we share information
  • How long we retain your information
  • Cookies and other tracking technologies
  • Your rights regarding access to and control over your personal information
  • Information for California Residents
  • International data transfers
  • Security
  • Automated decision making and profiling
    We review our security procedures and implement updates in response to emerging threats or best practices.
  • Children’s Privacy
  • Sensitive information
  • Contact Us

 

What Personal Information We Collect

We collect various types of information depending on how you interact with us and what products or services you use. 

Personal Information you provide to us

If you fill out a form on our website that requires contact information such as signing up for a newsletter, submitting a request for information or products and services we will collect and process that information to provide you with the communication, products or services.  These types of Personal Information may include your name, email address, company name, job title, your physical address, payment and billing information.

Personal Information collected when you visit our website 

When you use our website, we may automatically collect Personal Information such as IP address, user - agent information (which is automatically sent by your web browser and may include device type) and information collected by cookies and other similar technologies.  Our cookie policy can be found https://www.lusbrands.ca/cookie-policy

Personal Information collected when you use our products or services

When you use our products and services, we collect other types of Personal Information. These types of Personal Information include:

  • Username
  • Device/IP Address
    • IP address
    • Device ID
    • Domain Server
    • Type of device/operating system/browser used to access the services
  • Name
  • Email address
  • Geolocation Data
    • Billing address
    • Shipping address
  • Telephone Number
  • Age
  • Gender
  • Date of Birth
  • Zip Code
  • Payment details
    • Payment card type
    • Last four digits of payment card number
    • Billing contact
    • Billing email address
  • Web analytics
    • Web page interactions
    • Referring webpage/source through which you can access the services
    • Non-identifiable request IDs
    • Statistics associated with the interaction between device or browser and the services
  • Social network data
    • Email
    • Phone number
    • Username
    • IP address
    • Device ID

We may also collect usage data regarding your use of our products and services and this data may contain Personal Information.

We also collect payment and billing information when you register for the use of our products and services.  For example, we may ask you to provide a billing address for your account and payment information. We use this information solely to process payments and deliver our products and services.

If we need sensitive personal information such as health information, government-issued identification information, or information about your race, religion, political opinions, or other similar sensitive data, we will only collect such information with your explicit consent. 
We will only collect or use sensitive information where necessary and with your explicit consent, in accordance with applicable law (e.g., CPRA and PIPEDA).

Unless otherwise noted in this policy, we act as the “controller” of personal data that we collect and process.

How We Collect Information

We collect Personal Information from you when you visit our website or use our products and services.  Some of this information is provided by you and some is collected automatically.  We collect Personal Information in the following ways: 
We collect consent through cookie banners, and account creation processes. Where required by law, we use clear affirmative action as evidence of consent.

When you provide such information directly to us.

  • When you create an account or use our interactive tools and Services.
  • When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
  • When you send us an email or otherwise contact us.
  • When you use the Services and such information is collected automatically.
    • Through Cookies (as defined and described further below).
    • If you download our mobile application or use a location-enabled browser, we may receive information about your location and mobile device, as applicable.
    • If you download and install certain applications and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices.
  • Third Parties / Vendors
    • We may use analytics providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.

Our Commercial or Business Purposes for Collecting Personal Data

  • Providing, Customizing and Improving the Services
    • Creating and managing your account or other user profiles.
    • Processing orders or other transactions; billing.
    • Providing you with the products, services or information you request.
    • Meeting or fulfilling the reason you provided the information to us.
    • Providing support and assistance for the Services.
    • Improving the Services, including testing, research, internal analytics and product development.
    • Personalizing the Services, website content and communications based on your preferences.
    • Doing fraud protection, security and debugging.
    • Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws.
  • Marketing the Services
    • Marketing and selling the Services.
  • Corresponding with You
    • Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about LUS (Love Ur Self) or the Services.
    • Sending emails and other communications according to your preferences or that display content that we think will interest you.
  • Meeting Legal Requirements and Enforcing Legal Terms
    • Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities.
    • Protecting the rights, property or safety of you, LUS (Love Ur Self) Brands or another party.
    • Enforcing any agreements with you.
    • Responding to claims that any posting or other content violates third-party rights.
    • Resolving disputes 

We may collect personal information from other sources, such as: affiliates or third parties

 

How We Use Your Information

We process your personal information for the following purposes:

  • To provide our services.
  • To respond to your requests for information.
  • To contact you with updates about our services.
  • To market and advertise our services, including sending marketing communications, with your consent.
  • To analyze and improve our website and services.

 

The Legal Basis For Collecting and Processing Information

We use the following legal bases for collecting Personal Information:

We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the jurisdiction-specific sections below.
We do not ‘sell’ or ‘share’ personal information as defined under the California Privacy Rights Act (CPRA), including for cross-context behavioral advertising.

  • We may collect or process  information with your consent, such as when you subscribe to our newsletter, ask for information, or sign up for services.
  • We may collect or process information we need to provide our services or fulfill a contractual obligation.
  • We may collect or process information to fulfill a legal obligation.
  • We may collect information when we have a legitimate interest to do so, such as for marketing, as long as our legitimate interests are not outweighed by your rights.
  • We may collect or process information if necessary to protect the vital interests of the user or another individual.

 

How We Share Information

We share Personal Information with our affiliates and partners, as needed to provide our services. We share Personal Information with service providers such as accountants, payment processing companies, and other vendors we use to operate our website and provide our products and services.

Our vendors and service providers are not permitted to use your personal information for any other purpose than to provide contracted services. Vendors are not permitted to use your personal information for their own marketing, and are not allowed to share your information for marketing purposes.

We may share personal information in response to a legal summons or subpoena, or if required by law enforcement agencies.

We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the jurisdiction-specific sections below.
We do not ‘sell’ or ‘share’ personal information as defined under the California Privacy Rights Act (CPRA), including for cross-context behavioral advertising.

  • Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include:
    • Hosting, technology and communication providers.
    • Security and fraud prevention consultants.
    • Analytics providers.
      We review our security procedures and implement updates in response to emerging threats or best practices.
    • Support and customer service vendors.
    • Product fulfillment and delivery providers.
    • Companies that we partner with to offer joint promotional offers or opportunities.
  • Parties You Authorize, Access or Authenticate.
    • Social media management platform, Sprout Social, Inc.
    • Other users.
    • Customer service partner Zendesk, Inc.
    • Our payment processing partners, currently: Stripe, Inc. (subject to terms available here); Shopify, Inc. (subject to terms available here); PayPal, Inc. (subject to terms available here); and Apple Pay (subject to terms available here) collect your voluntarily-provided payment card information necessary to process your payment. Please see Stripe’s terms of service and privacy policy for information on its use and storage of your Personal Data.
    • Our online store is currently hosted by Shopify, Inc. (“Shopify”). Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. When you provide Personal Data in connection with a purchase on or through the Service, such Personal Data is stored through Shopify’s data storage, databases, and the general Shopify application.
    • If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, you can read Shopify’s Terms of Service and Privacy Statement.
    • Social networks
      We review our security procedures and implement updates in response to emerging threats or best practices.
      • If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, you understand some content and/or information in those accounts may be transmitted into your account with us. 

Business Transfers

All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.

Data that is Not Personal Data

We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you. 

Marketing Emails

If you sign-up to receive email marketing communications such as newsletters, we collect your email address as well as other information on an optional basis to help us tailor our communications to you. You can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of each email. Alternatively, you can opt-out of receiving email marketing communications by contacting us at the contact information provided in the “Contact Information” section below. Please note that you may continue to receive transactional or account-related communications from us.
You may opt out of all marketing communications—not just email—by contacting us using the methods outlined in the 'Contact Us' section.

 

How Long We Retain Your Information

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

Cookies and Other Tracking Technologies

Cookies  are small files stored on your web browser when you visit our website. Some cookies last only as long as you remain on the website; others, called “persistent cookies” may be stored for longer periods of time. These cookies can make browsing easier by storing your password or your preferences regarding how you use the website. Cookies collect information such as the IP address of your computer, your browser settings, and information about how you use the website. Your general location may be estimated from your IP address. Some cookies track users’ activity on our website, apps, and services in order to deliver personalized advertising to you on this and other websites. 
Where required by law, such as in certain jurisdictions including Canada, we obtain your consent before using cookies through a cookie banner or preference center.

If you would like to opt out of cookies, you may change the settings on your web browser to reject or delete cookies. You may also find more information about cookies, including how to opt out of interest-based advertising, at www.cookiesandyou.com. 
More information about how we use cookies may be found here: https://www.lusbrands.ca/cookie-policy

 

Your Rights Regarding Access to and Control over Personal Information

If you reside in the EU/EEA, you may have the following rights with regard to your personal information:

  • Right of information and access - You have the right to access your Personal Information we have about you and to be provided with a copy of your Personal Information.
  • Right to rectification - You have the right to correct or update your inaccurate or out of date Personal Information.
  • Right of erasure - You have the right to request that your Personal Information be permanently erased/deleted.
  • Right to restrict processing - You have the right to restrict the processing of your Personal Information.
  • Right to object to processing - You have the right to object to specific types of processing of your Personal Information.
  • Right to portability - You may ask to receive a portable copy of your personal information in a format that may be transferred to another organization.
  • Right not to be subject to decisions based solely on Automated Decision Making - You have the right not to be subject to decisions based solely on automated processing.
  • Right to complain to a data protection authority - You have the right to complain to a supervisory authority in the country in which you reside, details of which can be provided upon request or to the lead supervisory authority for LUS (Love Ur Self) Brands, which is The Office of the Privacy Commissioner of Canada, https://www.priv.gc.ca/en
  • Right to withdraw consent - If you have given us consent to collect or process your Personal Information, you may withdraw that consent at any time. 
  • The Right to Non-Discrimination - We may not discriminate against you if you exercise your privacy rights.

To exercise the rights described above, you or your Authorized Agent (defined below) must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
Canadian residents: We will respond within 30 days, in accordance with PIPEDA.

If you wish to exercise any of these rights please You may submit a Valid Request using the following methods:

  • Call us at: 18883954998
  • Email us at: info@lusbrands.ca 

You may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf, and we may request a copy of this written permission from your Authorized Agent when they make a request on your behalf.

We may charge a reasonable fee if your request is not valid under applicable law, repetitive or excessive.  We may also request additional information from you in order to verify your identity before processing your request.

 

Information for California Residents

The California Consumer Privacy Act (CCPA) applies to information collected from California residents. Residents of California have the following rights with regard to their personal information:

  • The Right to Know and Access Information - The categories of personal information we collect is described above in the section entitled “ The  Information We Collect”. California residents may submit a verifiable request regarding the information collected, the types of sources from which personal Information is collected, the purposes for which information is collected, and the specific personal information collected about them.
  • The Right to Have Personal Information Deleted 
  • The Right To Portability - California residents may request a copy of their personal information in a format that can be transferred to another person or entity.
  • The Right to Non-Discrimination - We may not discriminate against you if you exercise your privacy rights.

If you are a California resident, you have the rights set forth in this section. Please see the “Exercising Your Rights” section below for instructions regarding how to exercise these rights. Please note that we may process Personal Data of our customers’ end users or employees in connection with our provision of certain services to our customers. If we are processing your Personal Data as a service provider, you should contact the entity that collected your Personal Data in the first instance to address your rights with respect to such data.

If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following rights apply to you, please contact us at info@lusbrands.ca.

Other State Law Privacy Rights

California Resident Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at info@lusbrands.ca.

Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at info@lusbrands.ca with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.
We do not currently sell covered information as defined under Nevada law, but you may submit a request to opt-out of future sales.

Canadian Resident Rights

Access to Information
In accordance with PIPEDA, we obtain your consent before or at the time of collection, and you may withdraw your consent at any time. We use implied consent where appropriate, such as when you provide information to complete a transaction.

Subject to applicable law, you have the right to access, update and correct inaccuracies in your Personal Data in our custody or control. You may request access, updating and corrections of inaccuracies in your Personal Data in our custody or control by emailing or writing to us at the contact information set out below. We may request certain Personal Data for the purpose of verifying the identity of the individual seeking access to his or her Personal Data records.

Transfer and Processing of Personal Data Outside of Canada

LUS(Love Ur Self) Brands may transfer, store and process your Personal Data in Canada and the United States. If you have any questions about how we or our service providers process Personal Data, please contact us at the contact points set out below.

European Union Data Subject Rights

EU Residents

If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data, as outlined below. 

For this section, we use the terms “Personal Data” and “processing” as they are defined in the GDPR, but “Personal Data” generally means information that can be used to individually identify a person, and “processing” generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. LUS (Love Ur Self) Brands will be the controller of your Personal Data processed in connection with the Services.

If there are any conflicts between this section and any other provision of this Privacy Policy, the policy or portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at info@lusbrands.ca. Note that we may also process Personal Data of our customers’ end users or employees in connection with our provision of certain services to customers, in which case we are the processor of Personal Data. If we are the processor of your Personal Data (i.e., not the controller), please contact the controller party in the first instance to address your rights with respect to such data.

Personal Data We Collect

The “Categories of Personal Data We Collect” section above details the Personal Data that we collect from you.

Personal Data Use and Processing Grounds

The “Our Commercial or Business Purposes for Collecting Personal Data” section above explains how we use your Personal Data.

We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.

  • Contractual Necessity:  We process the following categories of Personal Data as a matter of “contractual necessity”, meaning that we need to process the data to perform under our Terms of Use with you, which enables us to provide you with the Services. When we process data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services that require such data. Examples include:
    • Geolocation Data
    • Web Analytics or other similar network activity information
    • Payment Data.
    • Social Network Data.
    • Consumer Contact Data.
    • Consumer Demographic Data.
    • Device Data.
    • Other Identifying Information that You Voluntarily Choose to Provide.
  • Legitimate Interest:  We process the following categories of Personal Data when we believe it furthers the legitimate interest of us or third parties. We may also de-identify or anonymize Personal Data to further our legitimate interests. Examples of these legitimate interests include:
    • Providing, customizing and improving the Services.
    • Marketing the Services.
    • Corresponding with you.
    • Meeting legal requirements and enforcing legal terms.
    • Completing corporate transactions.
  • Consent:  In some cases, we process Personal Data based on the consent you expressly grant to us at the time we collect such data. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection.
  • Other Processing Grounds:  From time to time we may also need to process Personal Data to comply with a legal obligation, if it is necessary to protect the vital interests of you or other data subjects, or if it is necessary for a task carried out in the public interest.

Sharing Personal Data

The “How We Share Your Personal Data” section above details how we share your Personal Data with third parties.

EU Data Subject Rights

You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email us at info@lusbrands.ca.

Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision.  In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request. 

  • Access:  You can request more information about the Personal Data we hold about you and request a copy of such Personal Data.
  • Rectification:  If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by logging on to your account.
  • Erasure:  You can request that we erase some or all of your Personal Data from our systems. 
  • Withdrawal of Consent:  If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.
  • Portability:  You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
  • Objection:  You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes.
  • Restriction of Processing:  You can ask us to restrict further processing of your Personal Data.
  • Right to File Complaint:  You have the right to lodge a complaint about LUS(Love Ur Self) Brands’ practices with respect to your Personal Data with the supervisory authority of your country or EU Member State. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en 

International Data Transfers

By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to LUS (Love Ur Self) Brands in Canada, and you authorize LUS (Love Ur Self) Brands to transfer, store and process your information to and in Canada, and possibly other countries.  You hereby consent to the transfer of your data to Canada pursuant to: (i) a data processing agreement incorporating standard data protection clauses promulgated by the European Commission, a copy of which can be obtained at https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32010D0087, (ii) binding corporate rules for data protection that align with the GDPR’s requirements, or (iii) adherence to an industry- or technology-specific approved code of conduct blessed by the European Commission.

Personal Information may be transferred from users residing in the European Union to our servers, partners, or vendors located in the United States and other non-EU countries where there may not be an adequacy opinion issued with respect to that country. We have taken appropriate safeguards to ensure that Personal Information remains protected wherever it is transferred.  When we transfer Personal Information of individuals in the European Economic Area (“EEA”), Switzerland or the United Kingdom (“UK”) to the US, we make use of the Standard Contractual Clauses and the UK Addendum as well as additional safeguards where appropriate. We are also certified to the EU-US and Swiss-US Privacy Shield Principles to help safeguard the transfer of information we collect from the EEA, Switzerland and the UK.

Security

We take all reasonable steps to protect the information we receive from you from accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information, but no security measures are perfect; the risk of a data breach is possible. 
We review our security procedures and implement updates in response to emerging threats or best practices.

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally

Children’s Privacy

We do not knowingly collect or solicit personal information from children under age 16 without parental consent, unless permitted by law.  If we become aware that we have collected personal information from children under the age of 16 without parental consent (or as permitted by law), we will delete it.  If you believe that a child may have provided us with personal information without such parental consent, please contact us.

California consumers:  We will not sell the information of California consumers who are 16 years old or younger unless we have prior parental authorization.  If a California consumer is under the age of 13, a parent or guardian must consent to the sale of such minor’s personal information.  If the California consumer is between the ages of 13 and 16 years old, the minor may consent on an opt-in basis to the sale of their personal information.  Our sites directed toward children will ask for age verification and will require appropriate consent.

EU residents: We do not collect or process personal information of data subjects in the EU under the age of 16 without explicit consent from a parent or guardian.  Our sites directed toward children will ask for age verification and will require appropriate consent.

Sensitive Information

Unless specifically requested, we ask that you not send us, and you not disclose on or through our websites or otherwise to us sensitive personal Information unless specifically requested by us or required by law. 
California residents have the right to limit the use of their sensitive personal information. We only use such information for purposes permitted under applicable law.

Contact Us

If you have any questions about this privacy policy, or if you want to exercise your privacy rights as outlined above, please contact us at 

  • Email: info@lusbrands.ca (to the attention of the CEO)
  • Address: 10-2900 Argentia Rd, Mississauga, ON L5N 7X9, Canada